Supporting Our Vulnerable Residents

We want every resident to feel safe, supported, and part of a caring community. We know that sometimes life brings challenges—whether related to health, mobility, finances, or personal circumstances—that can make day-to-day living more difficult. To make sure we’re offering the right help to those who need it, we’re asking residents to let the housing team know if you have any vulnerabilities or support needs that we may not already be aware of.

Why this matters:

  • 💡 Tailored support: We may be able to connect you with services, resources, or adjustments that make life easier.

  • 🤝 Community care: Sharing your needs helps us build a stronger, more inclusive estate where everyone feels valued.

  • 🛠️ Practical help: From repairs to accessibility improvements, knowing your circumstances allows us to respond more effectively.

How to get in touch

If you feel comfortable, please contact the housing team directly:

  • 📞 Phone: 020 3701 3658

  • 📧 Email: canningtown@pinnaclegroup.co.uk

  • 🏢 Office: Monday-Friday, 9-5pm at Unit 2 Nelson Street Studios, Nelson Street, London E16 1DS 

All information will be treated with respect and confidentiality.

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