Scumbag Scammers Visit Elderly Neighbour
Recently, two residents contacted staff with concerns that an older neighbour may have been targeted by scammers. The resident, who is in his seventies, had previously paid a large sum for garden work, and new individuals later approached him claiming additional repairs were needed to his roof. They attempted to pressure him into paying more money and even left ladders at his property to imply they would return.
When housing staff checked in with him, he confirmed he believed he had been scammed. He explained that the individuals had removed a roof tile to claim urgent repairs were required. He also disclosed that on an earlier occasion, other so‑called “contractors” entered his home, went into the loft without permission and later claimed he had vermin. When he returned downstairs, they had gone through his drawers and taken money, saying it was payment for their “service”. A safeguarding referral has been completed, the police have been notified, and repairs to the roof have been raised with the appropriate contractors. Staff also contacted his emergency next of kin, who are now supporting him.
Importantly, neighbours have rallied around the resident. Several came together to organise a collection to ensure he has essentials and are keeping an eye out for him—an encouraging reminder of the strength of the local community.
How to Spot and Avoid Home‑Repair Scams
First of all, if you’re a council tenant, Rydon and their appointed subcontractors are the only people who do any work on or inside your property.
1. Be cautious of uninvited doorstep callers: legitimate contractors do not cold‑call or pressure you into work. Never let anyone into your home unless you’re certain who they are.
2. Check identification every time: genuine workers will show ID and allow you to verify it. If they claim to be from the Council or a contractor, close the door and call the organisation directly using a number you trust.
3. Never agree to work on the spot: scammers often claim work is “urgent” to create panic. Always get a second opinion.
4. Don’t hand over cash or bank details: reputable companies never demand immediate cash payments.
5. Look out for neighbours: if you notice unusual activity at a vulnerable neighbour’s home, check in with them or contact the Housing Office, where the work can be properly verified.
What to Do if You Suspect a Scam
Call the Police on 101 (or 999 if someone is in immediate danger or refusing to leave).
Report suspicious traders to Trading Standards via Citizens Advice on 0808 223 1133. You can also contact the Housing Office on the 020 3701 3658. Lastly and most importantly: if in doubt, keep them out.