Rydon Update - Black Mould Information

Up to 50% of indoor environments in the UK where humans live, work and play have too much moisture in them. This makes the environment stuffy, and prone to black mould. It can create a coldness that makes more heating necessary and increases your energy bills.

If you are experiencing condensation, damp, or mould in your home you should report it to the dedicated repairs line without delay on
0800 027 7090.

Occupants of such properties are at increased risk of respiratory infections and health problems. Some people are more sensitive to mould than others, and some groups are especially vulnerable, including babies, children, the elderly, and those with existing respiratory problems, such as allergies and asthma, and anyone who is immuno-compromised (e.g., chemotherapy patients). It is therefore in your best interest and essential to your wellbeing that you contact us about these problems as soon as they are apparent and allow our team access to assess the problem and take necessary action. 

If a property is damp but there is no building defect present, we will advise you of changes you can make to reduce the amount of moisture generated in your home and use the space heating and ventilation effectively to alleviate these symptoms and work with you to manage the root cause.